Uber Eats Gains Apple Pay Support

Apple Pay is now available as a payment option in the Uber Eats food delivery app for the first time, allowing users who make food orders to pay with a credit or debit card stored in the Wallet app.

The addition of Apple Pay will make food ordering through Uber Eats a more streamlined process as payments will be able to be approved with Face ID or Touch ID instead of through full billing information.


As TechCrunch points out, the main Uber app has had Apple Pay as a payment option since 2014, but it was never made available in Uber Eats until now. Uber Eats already supports other third-party payment options like Venmo and PayPal.

Apple Pay support is coming to Uber Eats over the course of the next few weeks in the United States, United Kingdom, Canada, Belgium, France, Hong Kong, Ireland, Italy, Japan, New Zealand, Poland, Portugal, Spain, Sweden, Switzerland, Taiwan, Netherlands, and the United Arab Emirates.

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This article, "Uber Eats Gains Apple Pay Support" first appeared on MacRumors.com

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Uber Riders in Select Cities Can Now Buy Snacks, Electronics, and More Following Partnership With ‘Cargo’

Uber this week announced a partnership with startup "Cargo," which aims to increase the wages of rideshare drivers by providing them with small containers filled with goods that riders can buy during their trips (via TechCrunch). Despite the new partnership with Uber, Cargo will still support drivers of other ridesharing apps.


Cargo works by providing drivers with a free Cargo box filled with free products and free shipping on all product replenishments, as long as the driver has at least a 4.7 rating. When the rider gets in the car, they can browse which items are in their driver's Cargo box by opening the Cargo mobile site, add the products to their cart, and checkout on their smartphone.

Payment methods supported include all major credit cards, Apple Pay, Android Pay, Venmo, and Paypal.
“It’s always a pleasant surprise when you’re in an Uber and the driver offers you a bottle of water or a piece of gum, but up to this point these perks have usually been on the driver’s dime,” said Keith Hensley, Business Development Lead, Uber. “Cargo took note of this and created an innovative model that aims to bring new value to riders and drivers. We’re looking forward to working with Cargo to develop and scale in a way that makes the most sense for our customers.”
When complete, drivers earn $1 per order and average $100 earnings per month, according to the company. Since its launch last summer, about 7,000 rideshare drivers have made more than $1 million with Cargo. On an annual basis, drivers earn an average of $1,200/year, and the top 10 percent of drivers make $3,600/year in income.

Items in Cargo boxes include energy bars, gum, mints, various snacks, beauty items, beverages, electronics like earbuds and small phone chargers, and free samples of many of these products. Riders will still have to leave the Uber app to pay for Cargo items by visiting the mobile site (which they can do by scanning the QR code on their driver's Cargo box), but Uber says it "envisions" integrating Cargo into its own app down the road.


The partnership with Uber is beginning first in San Francisco and Los Angeles, where Uber drivers can pick up a Cargo box at one of Uber's driver support locations. Following the initial rollout, Uber says it hopes to continue expanding support for Cargo in more cities.

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Uber Updates iOS App With New Features Aimed at Simplifying Pickups

Uber today announced new tools for its iOS app that aim to simplify and streamline stressful pickup situations for both riders and drivers.

To start, there's a new "Spotlight" feature that will light up the rider's iPhone display with a bright, color-specific hue. The driver will be notified to which color has been chosen, so when the rider holds their iPhone in the air they'll know exactly who to pick up.


Uber has been testing such a system since late 2015 with technology that displayed a chosen color inside of the driver's car using a small mounted light. Those tests eventually became "Uber Beacons," which drivers can purchase to place in their vehicles so that riders can more easily find them.

The ride-hailing company has also committed to a new guarantee for on-time scheduled pickups, promising riders that they'll make important appointments when setting a specific time and place for an upcoming Uber ride. If riders are ever late for an appointment, the company will give them Uber credit for their next ride.

Lastly, Uber has added in short "Pickup Messages" that riders can send to their drivers and vice versa. The company says that riders can send helpful visual hints like details of clothing to drivers, and when the message is received the Uber Driver app reads it aloud so drivers aren't distracted. Uber first began allowing in-app chats between riders and drivers last August.

Next, Uber says that users can expect more features and updates aimed at "taking the stress out of the experience" coming later this year.

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Uber Announces Partners for Expansion Into Car Rentals and Public Transport

Uber CEO Dara Khosrowshahi today announced a series of updates and expansions coming to the Uber mobile app, which will provide users with "a great variety of transportation modes" all in one place.

Uber's new updates include the ability for customers to gain access to bikes, car rentals, and public transportation tickets, all in addition to the app's traditional ride-hailing services.

To start, today the company is expanding "Uber Bike by JUMP" into Washington, DC, following an initial pilot in San Francisco in January.

JUMP provides customers with "pedal-assist" electric bicycles to get to their destinations, which Uber says is "often faster" in cities with dense traffic. With the partnership, users can find and book a JUMP bike from within the Uber app.

Later in April, Uber will launch "Uber Rent powered by Getaround" in San Francisco, allowing users to quickly and easily rent cars from people nearby. Through the integration with Getaround, the rental service's cars will be available "instantly" for rent in the Uber app, with rental periods lasting from hours to days and insurance included, according to Getaround.

Getaround for iOS

Lastly, Uber is partnering with Masabi to provide users the ability to book and use transit tickets within the Uber app. Masabi's mobile ticketing services will fuel the new feature in Uber so that customers can "seamlessly combine public transport with other transportation options," like ridesharing or the new bike rentals.

Ultimately Khosrowshahi called the new series of updates to Uber a "new direction" for the company, hoping that the addition of transportation options within the mobile app will help "make it increasingly easy to live without a car." He continued: "That’s why we want to provide alternatives to personal car ownership by bringing together multiple modes of transportation right in our app."

Uber also provided an update on data sharing and its privacy policies, including a "SharedStreets" pilot that the company says will "respect the need for rider and driver privacy," while still understanding the "competitive landscape of the industry."
Successful collaboration with cities depends on open, non-proprietary data standards and replicable models for sharing insights. To this end we’re working with the DC Departments of Transportation and For Hire Vehicles and SharedStreets to create new methods for public-private collaboration and data sharing that respect the need for rider and driver privacy as well as the competitive landscape of the industry.

We’re starting with a pilot in DC to share data on curb usage across all modes of transportation. Better understanding curb utilization can help cities around the world prepare for a future where more and more of us are accessing transportation through a combination of shared modes, rather than relying on our own vehicles. We’re looking forward to building on what we learn from working with DC to support data partnerships in other cities using SharedStreets data standards.
To read more about Uber's updates, check out Khosrowshahi's blog post. Yesterday, the company revealed a revamp of the Uber Driver app with a real-time earnings tracker, Status Bar, enhanced notifications, enhanced Driver Profiles, and more.

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Uber and Waymo Agree to Settle Case Involving Uber’s Alleged Theft of Self-Driving Technology

Over the past five days, Uber and Waymo have been entangled in a court case over Waymo's allegations that Uber stole its self-driving LiDAR system. Today, the two companies have announced that they reached a settlement agreement, under which Uber will pay Waymo a 0.34 equity stake, "amounting to about $245 million at Uber's recent $72 billion valuation" (via CNBC).

Additionally, Uber has agreed that it will not incorporate Waymo's self-driving technology into any of its own hardware or software. Alongside the settlement, Uber CEO Dara Khosrowshahi said in a letter that the company "does not believe that any trade secrets made their way from Waymo to Uber," nor that Waymo's tech was used by Uber in any way, but expressed regret for the ongoing trial over the past year and the events that led up to it.

To be clear, while we do not believe that any trade secrets made their way from Waymo to Uber, nor do we believe that Uber has used any of Waymo’s proprietary information in its self-driving technology, we are taking steps with Waymo to ensure our Lidar and software represents just our good work.

While I cannot erase the past, I can commit, on behalf of every Uber employee, that we will learn from it, and it will inform our actions going forward. I’ve told Alphabet that the incredible people at Uber ATG are focused on ensuring that our development represents the very best of Uber’s innovation and experience in self-driving technology.
Waymo's lawsuit concerned Uber and its acquisition of self-driving trucking startup Otto, with Waymo believing that employees at Otto stole information from Alphabet-owned Waymo and shared it with Uber. Despite Khosrowshahi's belief that no such data was seen or used by Uber, the company appears ready to put the legal battle behind it through the settlement and payment to Waymo.

As the fight between the two companies stretched throughout last year, Waymo began a self-driving car test in Phoenix, Arizona, which eventually expanded to testing an autonomous ride-hailing service with no safety drivers. With its fleet of more than 600 minivans, Waymo is considered one of the leaders in the field of self-driving technology, which Apple is now attempting to catch up with through "accelerating" its self-driving efforts in California.

Tags: Uber, Waymo

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Uber’s Latest App Update Restores Siri and Apple Maps Integrations

Uber yesterday updated its iPhone app, and while the release notes do not mention any specific changes, the latest version appears to re-enable the ability to request a vehicle for pickup using Siri or Apple Maps.


After updating the Uber app, we were successfully able to ask Siri to hail us a ride, while tapping on the Ride tab in Apple Maps once again listed Uber as one of the ride-hailing services available alongside Lyft.

While the Siri and Apple Maps integrations are working again in the United States, we encountered errors when trying to hail an Uber with Siri and Apple Maps in Toronto, Canada, where the features were previously supported.

As noted by Christian Zibreg at iDB, some users may need to manually re-enable the Siri and Apple Maps integrations in Settings → Uber → Siri & Search and Settings → Maps under "Ride Booking Extensions."

The ability to hail an Uber ride with Siri or Apple Maps had disappeared in late January following an earlier update to the Uber app. Both features were originally added in iOS 10, and it's unclear what prompted their temporary removal.

Uber's app is available for free on the App Store.


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Uber’s Siri and Apple Maps Integrations Have Disappeared

Uber's latest app update appears to have removed several important iOS integrations, with the service now unavailable to both Siri and Apple Maps.

If you ask Siri to get you an Uber, a feature that has been available since the launch of iOS 10, Siri will say that Uber hasn't activated that feature. In the "Siri & Search" section of the Uber options in the Settings app, there's also no longer a "Use with Siri" toggle.


Similarly, in Apple Maps, you can no longer select Uber as an option when choosing "Ride" when getting directions. This is also a feature that debuted in iOS 10.

Both Siri and Apple Maps integrations are still available for other ride sharing apps like Lyft, so the problem seems to be with the Uber app rather than with Apple's services.

The removal of both features was noticed by MacRumors readers and reddit users starting last week. It is not clear if Uber has deliberately removed these features or if it's a bug, and the company did not respond to a request for comment when contacted by MacRumors earlier this afternoon. We have also contacted Apple and will update this post when we hear back.

Uber integration with Siri, enabled through the SiriKit API, was a much touted feature when iOS 10 first launched, as was Apple Maps integration. Both Apple and Uber heavily promoted the two options when iOS 10 rolled out.


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Hackers Stole Data From 57 Million Uber Drivers and Customers, Uber Paid $100K to Hide Attack

Uber suffered a massive data breach last year that exposed the personal data of 57 million customers and drivers, reports Bloomberg. The attack occurred in October of 2016 and included personal information from 50 million Uber riders and 7 million Uber drivers.

Two hackers reportedly accessed a private GitHub repository used by Uber's software engineers and then used those credentials to breach an Amazon Web Services account that contained an archive of rider and driver information.

Email addresses and phone numbers were stolen from riders, while hackers were able to obtain email addresses, phone numbers, and driver's license numbers from drivers. Uber says social security numbers and trip location data were not accessed in the attack.

Rather than disclosing the attack when Uber learned of it in November of 2016, the company instead paid hackers $100,000 to delete the data and keep quiet about the breach. Uber did not disclose the identity of the hackers, but did say it believes the information was not used or otherwise sold.

Uber's new CEO, Dara Khosrowshahi, says the attack and the coverup should not have happened, and that Uber is "changing the way we do business." Khosrowshahi says he is aiming to change the way Uber operates, and as part of that effort, Uber informed the FTC and attorney general about the attack this morning.
"At the time of the incident, we took immediate steps to secure the data and shut down further unauthorized access by the individuals," Khosrowshahi said. "We also implemented security measures to restrict access to and strengthen controls on our cloud-based storage accounts."
Uber's efforts to conceal the hack were led by chief security officer Joe Sullivan, who has been ousted from the company. Uber also let go of Craig Clark, a senior lawyer who worked with Sullivan.

In light of the attack, Uber has hired Matt Olsen, who previously served as general counsel at the National Security Agency. Uber says Olsen will help the company restructure its security teams.

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Uber Removing Apple-Granted API That Could Have Let it Record a User’s iPhone Screen

When the Apple Watch was first released, Apple gave Uber what's known as an "entitlement" to run a special API to improve performance of the Uber app on the wrist worn device.

That entitlement made headlines today when security researchers told Gizmodo that Uber could have used it to record a user's iPhone screen even with the Uber app just running in the background.

In a statement, Uber said the entitlement was used for an old version of the Apple Watch app and was provided to Uber because the original Apple Watch couldn't render maps.
"It was used for an old version of the Apple Watch app, specifically to run the heavy lifting of rendering maps on your phone & then send the rendering to the Watch app," an Uber spokesperson told Gizmodo, saying that early Apple Watches couldn't handle this process alone. "This dependency was removed with previous improvements to Apple's OS & our app. Therefore, we're removing this API from our iOS codebase."
The entitlement is no longer necessary and Uber is planning to remove it from the iOS codebase, according to both the statement given to Gizmodo and a tweet from Uber head of security and privacy communications Melanie Ensign.

According to security researcher Will Strafach, who first brought attention to the issue, Apple does not often give out entitlements. Strafach said he could find no other apps on the App Store that have the permissions that the Uber app has.

Strafach says there is no evidence that Uber ever misused the entitlement, but it could have been utilized to monitor activity on an iPhone, recording passwords and other personal information. "Essentially it gives you full control over the framebuffer, which contains the colors of each pixel of your screen. So they can potentially draw or record the screen," another security researcher, Luca Todesco, told Gizmodo.

Uber says the app is no longer connected to anything in the company's current codebase, but users will likely be wary anyway as there have been other privacy concerns with the Uber app. There was a feature that allowed riders to be tracked for up to five minutes after a trip, and Apple CEO Tim Cook even went so far as to threaten to remove the app from the App Store after it was found to be secretly recording the UDID of iPhones to identify them even after the Uber app had been deleted.

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Uber Adding Feature to Let Drivers Provide More Rider Feedback

Uber today introduced a new feature for its iOS app that allows drivers to provide feedback when giving a rider a rating of less than five stars.

As outlined by The Verge, drivers are now asked "what went wrong" when providing a four star rating or lower. Drivers can then choose from reasons like wait time, patience, number of riders, attitude, wanted a new route, or other.

Riders who get two of the same rating tags in a 30 day period will receive a notification letting them know about the low ratings and the reason why.

Uber is also changing the way its UberPool service works in an effort to make the feature less stressful for drivers. UberPool allows passengers to choose a cheaper fare, but it's a shared ride with the potential for several passenger pickups.

For UberPool rides, drivers will now receive an additional flat fare for each passenger picked up, and Uber says it is planning to pay much of the added cost for the trips through a service fee reduction. Riders will not pay more for a trip even if there are additional pickups.

Uber in June launched a "180 Days of Change" initiative designed to improve working conditions for its drivers and bolster its public image, and today's changes are part of that effort. Uber has been introducing new driver features since then, starting with a long-desired in-app tipping option.

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