Disney+ Partners With UK Mobile Network O2 to Offer Customers Free 6-Month Membership

With a week to go before Disney+ launches in the U.K., the streaming giant has partnered with mobile provider O2 to offer two exclusive deals to customers on the network.


New and upgrading O2 monthly customers can get six months of free access to Disney+ when it launches in the U.K. on March 24. The offer is open to anyone who orders a new (or upgrades to a new) handset, tablet, or SIM-only contract through the mobile network.

Meanwhile, existing O2 customers who aren't ready to upgrade can get a £2 discount on the normal £5.99 asking price for Disney+ when it launches by adding the new streaming platform as an extra.

O2 customers that take advantage of the deal will be able to watch Disney+ content across mobile devices, online, smart TVs, and streaming boxes, just like other Disney+ subscribers.

As reported previously, Disney is offering all prospective U.K. customers a discount subscription offer if they sign up early to the streaming video service.

Anyone in the United Kingdom can get a year of Disney+ for £49.99 instead of the standard £59.99 annual subscription rate if they sign up between now and March 23.

Over 500 feature films and over 7,500 shows will be available on the service including new original content like the critically acclaimed "The Mandalorian" and "The World According To Jeff Goldblum," along with timeless classics like "Lady and the Tramp" and the entire Pixar library.
This article, "Disney+ Partners With UK Mobile Network O2 to Offer Customers Free 6-Month Membership" first appeared on MacRumors.com

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Apple Working on Fix for iPhone XR Users Experiencing Issues on UK’s O2 Network

Apple has confirmed that the iPhone XR is not working as it should on the O2 network in the U.K., reports BBC News.

"We are aware of an issue causing intermittent network connectivity effecting some O2 customers, and we will have a fix in an upcoming software release," the company said.
The statement from Apple comes after reports emerged yesterday of multiple ‌iPhone XR‌ users who have O2 as a mobile provider and are unable to maintain a reliable signal.

Customers have been unable to make and receive calls and send and receive text messages, as well as get a reliable 4G internet connection for using apps on the go.

O2 has declined to say exactly how many users are affected by the issue, but said turning the phone off and on again will temporarily fix the problem.

One O2 customer told BBC News he had first noticed a network issue on December 16.

"I've had virtually no signal at all since," he said. "It may come with a weak signal for a few minutes once or twice a day then go again."

The customer said O2 had told him Apple had introduced the issue with a recent update to the iPhone's iOS software, but this has yet to have been publicly confirmed by either company. The last software update Apple released was iOS 13.3 on December 10, 2019.

According to the report, O2 and Apple are telling customers seeking answers on Twitter to direct message them for help.

Related Roundup: iPhone XR

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iPhone XR Users Experiencing Difficulties on UK’s O2 Network

The iPhone XR is not properly functioning on the O2 network in the UK, according to the BBC. Based on multiple reports on Twitter, XR users who have O2 as a mobile provider have been experiencing multiple signal outages per day.

Customers have been unable to make and receive calls and send and receive text messages, as well as maintain a reliable LTE connection for using apps.


An O2 spokesperson told the BBC that it is working closely with partners to resolve "an intermittent issue affecting some of our customers using ‌iPhone XR‌." O2 did not clarify how many customers are affected, but said that turning the iPhone off and on again can temporarily fix the issue.

According to one customer with an affected device, he was told by an O2 customer service representative that Apple caused the issue with a recent iOS update, though that information has not been confirmed. He was given a free month's line rental as compensation.

A MacRumors reader who is experiencing issues with the ‌iPhone XR‌ was able to receive a free upgrade to the iPhone 11 plus a £20 refund due to the signal issues.

Apple told him there was indeed a problem and that under consumer law in the UK, the handset had to be replaced regardless of warranty. There have been no other reports of free ‌iPhone‌ upgrades, but other ‌iPhone XR‌ owners who are experiencing issues on O2 may want to contact Apple support to see what can be done.


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O2 Mobile Network Now Offering Apple Watch Cellular Contracts to UK Customers

O2 has became the latest network carrier in the United Kingdom to offer the cellular version of the Apple Watch Series 4. iPhone users can now order the LTE-enabled smartwatch through the O2 website, which is offering several personal pay-monthly plans that let users make calls and use a data connection from their wrist, even if they're untethered from their smartphone.


O2 has launched plans on its website for both Apple Watch Series 3 and Series 4 LTE models, and is offering customers six months of free airtime for the first six months if they sign up to a plan between now and Wednesday, December 18, 2019.

For example, customers who take up the time-limited offer for a 40mm Apple Watch Series 4 must pay a £20 upfront fee and can then expect to pay £19.50 a month for 36 months, and when their free airtime runs out after six months, they pay £5 a month for the data contract.

Apple Watch is available to O2 Pay Monthly customers with an iPhone 6 or newer. New O2 customers and customers who don't have a compatible iPhone can also buy a new iPhone from O2, then add an Apple Watch. The network's full range of plans are available on the O2 website.

EE was the exclusive mobile network in the U.K. to offer a tariff for the Apple Watch when Apple debuted the first LTE-capable Apple Watch (Series 3) in September 2017. Vodafone announced its own Apple Watch LTE tariffs about a year later, and now O2 has joined the eSIM ranks. Out of the big networks in the U.K., that leaves Three as the only carrier yet to offer Apple Watch cellular contracts.

(Thanks, Edward!)

Related Roundups: Apple Watch, watchOS 5, watchOS 6
Buyer's Guide: Apple Watch (Neutral)

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O2 and Ericsson Apologize After 4G Service Outage Affects Millions of Smartphones

Cellular network operator O2 on Friday said its data networks had been restored after millions of smartphones across the UK and Japan were taken offline yesterday (via BBC).

A statement on its website said the 4G network was finally working again, after having been affected from about 05:30 GMT on Thursday.


Earlier, mobile network equipment supplier Ericsson said that an expired certificate was the reason behind the outage, which also created problems in several other countries. Ericsson UK boss Marielle Lindgren said the "faulty software" that had caused the issues was being decommissioned.

Both O2 and Ericsson issued a joint apology to millions of customers hit by the disruption. "I want to let our customers know how sorry I am for the impact our network data issue has had on them, and reassure them that our teams, together with Ericsson, are doing everything we can," said O2 boss Mark Evans. "We fully appreciate it's been a poor experience and we are really sorry."

O2 is owned by Spain's Telefonica and has the UK's second-largest mobile network after British Telecom subsidiary EE.

The company said voice calls were not affected by the problem, but some O2 customers said they could not make calls or send texts, despite having cellular reception.

The outage also had knock-on effects for other services that use the O2 network, such as Transport for London's electronic timetable service at bus stops, which stopped working for most of Thursday.


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