Apple’s Black Friday Event Begins in Australia: Up to $280 Apple Store Gift Card With Select Products

Apple's four-day Black Friday shopping event is now live in Australia and New Zealand, offering customers free Apple Store gift cards worth up to A$280 or NZ$320 with the purchase of select new Apple products.


Apple offers up to a $70 gift card in Australia and up to an $80 gift card in New Zealand with the purchase of select older iPhone models, including the iPhone 7, iPhone 7 Plus, iPhone 8, and iPhone 8 Plus. As usual, the deal does not extend to the latest iPhone XS, iPhone XS Max, or iPhone XR.

Apple offers up to a $140 gift card in Australia and up to a $160 gift card in New Zealand with the purchase of select iPad models, including the 10.5-inch iPad Pro, sixth-generation 9.7-inch iPad, and iPad mini 4. Likewise, the deal does not extend to the latest 11-inch or 12.9-inch iPad Pro models.

Apple offers up to a $280 gift card in Australia and up to a $320 gift card in New Zealand with the purchase of select Macs, including the latest MacBook, MacBook Pro, iMac, iMac Pro, and Mac Pro models. The deal extends to the MacBook Air, but only the previous-generation model without a Retina display.

Apple Store gift cards are also being offered with the purchase of select Apple Watch, HomePod, Apple TV, and Beats models.

The deals are available via Apple.com in each country and at Apple Stores in Australia through November 26, which is Cyber Monday, an increasingly popular online-focused shopping holiday that follows Black Friday.

Apple will extend its Black Friday shopping event to the United States, Canada, and many European countries as the clock turns to Friday around the world. Last year, Apple offered gift cards worth up to $150 in the United States, but it could be up to $200 this year based on the Australian dollar amounts.

More details to follow…

Related Roundup: Apple Black Friday

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Apple Maps Now Provides Transit Directions Across New Zealand

Apple Maps now supports transit in New Zealand, enabling users to navigate with public transportation in most populated areas of the country.


In the largest city of Auckland, directions are available for NZ Bus routes, AT Metro trains, or the SkyBus shuttle to the Auckland Airport. In the capital area of Wellington, directions are available for Metlink buses and trains.

Between select destinations in New Zealand, Apple Maps can now provide directions for InterCity buses and Great Journeys trains and ferries.

The feature can be accessed by selecting the Transport tab or button in Apple Maps on iPhone, iPad, Mac, or Apple Watch.

Apple Maps has supported transit since 2015, with an initial rollout in Baltimore, Berlin, Boston, Chicago, London, Los Angeles, Mexico City, New York, Philadelphia, San Francisco, Sydney, Toronto, and China. Since then, Apple has expanded the feature to dozens of additional cities around the world.

Google Maps has supported transit directions for several years now, but Apple Maps is steadily catching up with detailed routing information.

(Thanks, Ram!)


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New Zealand Commerce Commission Warns Apple About Misleading Consumers

The New Zealand Commerce Commission today sent a warning to Apple over concerns that the company misled customers about their replacement rights under the Consumer Guarantees Act and Fair Trading Act, reports the New Zealand Herald.

According to the commission, Apple may have violated New Zealand consumer law by telling customers its products have a two year warranty and also referring customers who purchase non-Apple branded products from Apple to the manufacturer for warranty issues.


From an eight-page statement released by the Commerce Commission:
We consider that Apple is likely to be misleading consumers by trying to exclude its liability for non-Apple branded products. If this behaviour is continuing, we recommend you take immediate action to address our concerns and seek legal advice about complying with the Fair Trading Act."
The New Zealand Herald says the Commerce Commission began an investigation into Apple's practices in April 2016 after receiving complaints from consumers who sought repairs from Apple but were told that their products were covered by consumer law for just two years.

Under the Consumer Guarantees Act, there is no set two-year period after which it expires, with the act instead outlining a set of requirements for consumer devices regarding build quality (products must be free from defects).

According to Commissioner Anna Rawlings, businesses should not base warranty decisions in New Zealand "solely on how long a consumer has owned a product." Instead, the "reasonable lifespan" depends "very much on what that product is" and each fault must be assessed "on its own merits."

During the investigation, the commission also said that Apple is "likely to have misled" consumers by excluding liability for non-Apple products. Apple is responsible, says the commission, for "compliance with consumer guarantees applying to all products it sells, even if it is not the manufacturer."

There were also some issues discovered around the availability of spare parts and repairs after one New Zealand customer was told he could have a maximum of four replacements for a faulty product.

The commission says Apple made voluntary changes to address some of the concerns that were raised, including making it clear to Apple employees in New Zealand that consumer law rights are not bound by a set time period. The commission believes Apple will consider and fix the other issues that were raised during the investigation.


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AppleCare+ for Mac Now Available in Australia and New Zealand

AppleCare+ for Mac, previously limited to the United States and Japan, is available to purchase in Australia and New Zealand starting today.


AppleCare+ extends a Mac's in-warranty hardware coverage to up to three years from its original purchase date, and adds up to two incidents of accidental damage coverage, each subject to a service fee of AU$149 or NZ$169 for screen or external enclosure damage, or AU$429 or NZ$499 for any other damage.

AppleCare+ for Mac also includes 24/7 priority access to software support by chat or phone. It replaces the AppleCare Protection Plan for Mac, which was essentially the same as AppleCare+, but didn't include accidental damage coverage like Apple has long offered for devices such as the iPhone and iPad.

The plan itself also has an upfront cost, which varies based on the type of Mac:

Australia
  • Mac mini: $119
  • iMac and iMac Pro: $199
  • 12-inch MacBook: $299
  • MacBook Air: $299
  • Mac Pro: $299
  • 13-inch MacBook Pro: $329
  • 15-inch MacBook Pro: $449
New Zealand
  • Mac mini: $149
  • iMac and iMac Pro: $249
  • 12-inch MacBook: $349
  • MacBook Air: $349
  • Mac Pro: $349
  • 13-inch MacBook Pro: $379
  • 15-inch MacBook Pro: $539
AppleCare+ for Mac benefits are in addition to any legal rights provided by consumer law in Australia and New Zealand.

Apple offers warranty coverage on most Mac parts for up to 24 months after its limited one-year warranty period, under consumer law in each country, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers and obtained by MacRumors last month.

AppleCare+ can be purchased alongside a new Mac on Apple's website in Australia and New Zealand, at Apple retail stores in Australia, and at select Apple Authorized Resellers or Service Providers. It can also be added within 60 days of a Mac's purchase date, pending an inspection or diagnostic test.

Customers with a Mac purchased between December 1, 2017 and January 30, 2018 must contact Apple Support to purchase AppleCare+ for Mac, according to an internal memo distributed by Apple today and obtained by MacRumors.


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Apple Launches ‘Back to University’ Promo in Australia/New Zealand: Free Beats With Mac or iPad Pro

Apple today launched its annual Back to University promotion in Australia and New Zealand, offering the choice of a free pair of Beats Solo3, BeatsX, or Powerbeats3 headphones to qualifying students, teachers, lecturers, and educational staff members who purchase an eligible Mac for a limited time.


Eligible models include any MacBook, MacBook Pro, MacBook Air, iMac, iMac Pro, or Mac Pro, including custom configurations. As usual, the Mac mini and refurbished Macs are excluded from the promotion.

The promotion also offers free BeatsX wireless headphones with the purchase of any 10.5-inch or 12.9-inch iPad Pro, or students can pay AU$59/NZ$70 extra for Powerbeats3 Wireless or AU$200/NZ$230 extra for Solo3 Wireless headphones. Apple's lower-cost 9.7-inch iPad and iPad mini 4 models do not qualify.


The promotion is available at Apple's retail stores in Australia, and through Apple's online store in both countries, and is in addition to Apple's regular educational discount. Alternatively, customers can call 133-622 in Australia or 0800-692-7753 in New Zealand to take advantage of the deal by phone.

Apple's Back to University promotion starts today and ends March 15, 2018 in Australia and New Zealand. Apple's terms and conditions [AU/NZ] outline the complete eligibility requirements for the promotion in those countries.

In Australia, qualified purchasers are defined as lecturers, teachers, staff members, and full-time or part-time students aged 18 or over, with a current student union card or student identification card, at an accredited Australian university or an other Apple-approved institution within the country.

In New Zealand, qualified purchasers are defined as any employee of a public or private K–12 institution; students, faculty, and staff members of higher education institutions, and parents purchasing on behalf of their children who are attending or accepted into a higher education institution in the country.

As is usually the case, Apple's Back to University promotion in Australia and New Zealand is exactly the same as its Back to School promotion was in the United States, Canada, and across Europe last year.

Not a student or looking for even better deals? Visit our Apple Deals roundup for other discounts on Apple products and accessories.


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Macs Effectively Now Have a Three-Year Warranty in Australia and New Zealand Under Consumer Law

If you bought and own a Mac in Australia or New Zealand, your computer effectively now has warranty coverage for up to three years from its original date of purchase, even without purchasing optional AppleCare+ coverage.


Apple will now offer warranty coverage on most Mac parts for up to 24 months after its limited one-year warranty period, under consumer law in each country, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers and later obtained by MacRumors.

Apple is complying with Australia and New Zealand laws that give consumers the right to ask for a repair or replacement free of charge if a product experiences failure within a "reasonable" amount of time after purchase.

Mac owners can inquire about service under Australian and New Zealand consumer law at an Apple Store or Apple Authorized Service Provider, but we can't guarantee that every employee will be knowledgable about this policy. The 36-month coverage period for Macs is effective from today—that's December 13, 2017.

Eligible parts include the display, battery, SSD or hard drive, RAM, logic boards, GPU, internal cables, power supply, and other electronic components, so virtually every aspect of a Mac is covered, according to the document.

Apple provides a summary of consumer law, its limited one-year warranty, and its optional AppleCare+ coverage on its website in Australia and New Zealand.


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