iPhone Buyers in U.S. More Than Twice as Likely to Own a Smartwatch as Android Buyers

New data from Consumer Intelligence Research Partners indicates that 35 percent of iPhone buyers in the United States have a smartwatch, compared to just 16 percent of Android buyers. This suggests that iPhone users are more than twice as likely as Android users to purchase a smartwatch.


Within this percentage of iPhone owners in the U.S., 19 percent own the Apple Watch and 10 percent own a Fitbit. Android owners are more likely to own a Fitbit (5 percent) than a Samsung smartwatch (4 percent).
“Among the relatively small share of all smartphone buyers that have any kind of smartwatch, iPhone buyers are twice as likely to own one than Android buyers,” said Josh Lowitz, CIRP Partner and Co-Founder.

“Not surprisingly, ‌Apple Watch‌ is the leading smartwatch for iPhone buyers, while about half as many own a Fitbit. Until now, Fitbit was a neutral brand, but now becomes part of the Google-Android-Pixel-Nest universe. This creates an interesting new Android entry point into the Apple ecosystem, with a decent percentage of iPhone owners now using a wearable that becomes a more Android-friendly device. Also, among the small percentage of Android owners that have a smartwatch, Samsung and Fitbit have roughly equal shares.”
Google just announced its plan to acquire Fitbit for $2.1 billion, planning to release a new "Made by Google" wearables category that includes Fitbit devices.

For Apple, CEO Tim Cook recently stated that Apple set new fourth quarter revenue records for its wearables in every market, based on strong sales for ‌Apple Watch‌ and other devices like AirPods and Beats headphones.

CIRP based its findings on a survey of 500 mobile phone buyers in the United States, surveyed from September 29 through October 10, 2019. Those surveyed activated a mobile phone in the U.S. in the July to September 2019 period.

Tag: CIRP

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Apple’s HomePod Estimated to Have Just 5% of Smart Speaker Market Share in U.S.

Apple's HomePod accounted for just 5 percent of the estimated 76 million smart speaker installed base in the United States in the second quarter of 2019, according to new data shared today by Consumer Intelligence Research Partners (CIRP).

Amazon continues to be the number one smart speaker vendor in the U.S., followed by Google. Amazon Echo devices accounted for 70 percent of smart speakers in the United States during the quarter, while Google Home devices accounted for 25 percent.


The smart speaker market has seen strong growth, with the U.S. installed base of 76 million speakers up nine percent from 70 million units in the March 2019 quarter. Growth is also up significantly compared to last June, when there were an estimated 50 million smart speakers in the United States.
"While the biggest growth in the market for smart speakers is in the holiday fourth quarter, Amazon Echo and Google Home continues to grow their installed bases in the past couple of quarters," said Josh Lowitz, Partner and Co-Founder of CIRP. "The market grew by 9% in the second quarter, and more than 50% year over year. Including Apple HomePod, all three major producers have maintained steady shares of the market in the past year. Continued aggressive pricing of the entry-level models seems to continue to encourage new customers to try a smart speaker and existing owners to consider adding more devices to their home.
Most people who own smart speakers have less expensive models like the Echo Dot and the Google Home Mini, with these units accounting for more than 50 percent of smart speakers in the U.S. during the quarter.


Though Apple has dropped the price of the HomePod from $349 to $299, the smart speaker is still significantly more expensive than speaker options from Google and Amazon, which has left Apple struggling to gain a foothold in the market.

Amazon's Echo Dot, for example, is priced at $50, but it is often available at even lower prices during sales and promotions. The same goes for the Google Home Mini, which is also priced at $49.

Rumors have suggested that Apple is considering a more affordable version of the HomePod that could be priced as low as $150, but it's not clear if and when Apple might release such a speaker.

CIRP's data is estimated and is based on a survey of 500 U.S. owners of Amazon Echo, Google Home, and Apple HomePod devices surveyed from July 1 to July 10 who owned one of the devices as of June 30, 2019.

Related Roundup: HomePod
Tag: CIRP
Buyer's Guide: HomePod (Neutral)

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iPhone XR Was Best Selling iPhone in U.S. in Q3 2019

Apple's iPhone XR was the best selling iPhone in the third fiscal quarter of 2019, according to new data shared today by Consumer Intelligence Research Partners (CIRP).

The iPhone XS, iPhone XS Max, and iPhone XR models accounted for 67 percent of all U.S. iPhone sales during the third quarter of 2019, with the iPhone XR alone accounting for 48 percent of sales.


The iPhone's 48 percent share of smartphone sales during the quarter is the highest that's been seen for an individual model since the iPhone 6 in 2015, according to CIRP.
"iPhone XR has become the dominant iPhone model," said Josh Lowitz, CIRP Partner and Co-Founder. "Its 48% share of sales in the quarter is the highest we've seen for an individual model since the iPhone 6 in 2015, which shared top billing with the 6 Plus, but only had two outdated legacy models offered as alternatives. Apple set out to create a competitive model, with current features like a large screen on a midsize handset, at a price that falls near the leading Android phones. It is an easy to choose the mid-point between the expensive XS and XS Max models, and the older 7 and 8 models."
The iPhone XR is Apple's most affordable iPhone, priced starting at $749 in the United States. It is similar to the iPhone XS and XS Max, but offers an LCD display instead of an OLED display along with a single-lens camera instead of a dual-lens camera.

It also comes in a range of bright colors, and due to its popularity, Apple is keeping its three iPhone lineup intact for its 2019 iPhone lineup. The 2019 iPhones will include an iPhone XS successor, an iPhone XS Max successor, and an iPhone XR successor that will continue to offer an LCD display to keep costs lower.

The next-generation iPhone XR is rumored to feature new colors, more RAM (4GB, up from 3GB), faster LTE thanks to support for 4x4 MIMO, and it could also have camera improvements in the form of a new dual-lens camera setup that would likely be similar to the current dual-lens camera in the iPhone XS and XS Max.

CIRP's research data also looked at some numbers for Apple's various services. Among iPhone buyers during the quarter, 47 percent use paid iCloud storage, while three to six percent purchased AppleCare.


35 percent of iPhone buyers use Apple Music, while 15 to 29 percent use Apple TV, Apple Podcasts, and Apple News. Apple has several other services on the horizon which could draw in more users, including Apple TV+, its upcoming streaming service, and Apple Arcade, a gaming service that will provide access to games for a monthly fee.

Tag: CIRP

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Apple’s U.S. iPhone User Base Sees Slowing Growth in Q1 2019

Apple's estimated U.S. iPhone installed base saw little growth in the first calendar quarter of (second fiscal quarter) of 2019, according to new data shared today by Consumer Intelligence Research Partners (CIRP).

As of March 30, 2019, the U.S. iPhone use base hit 193 million units, compared to 189 million units at the end of the December quarter, marking two percent growth quarter over quarter.


Apple's iPhone user base was at 173 million units at the end of the March 2018 quarter, for year over year growth of 12 percent, which is not bad, but not quite hitting the growth rates of prior years.

A year ago, the installed iPhone user base in the U.S. grew four percent quarter over quarter and 19 percent compared to the prior year, indicating a plateau iPhone user base.
"The US installed base of iPhones continues to plateau," said Josh Lowitz, CIRP Partner and Co-Founder. "Relative to the most recent quarters, and especially to the past two or three years, slowing unit sales and longer ownership periods means that the growth in the number of US iPhones has flattened considerably. Of course, 12% growth in a year, after years of much greater growth is still good. However, investors grew accustomed to quarterly growth of 5% or more, and annual growth of almost 20%. This continuing trend prompts investors to wonder if iPhone sales outside of the US will compensate, and places greater pressure on Apple's determination to sell other products and services to the installed base of iPhone owners."
CIRP's estimated U.S. iPhone installed base is based on estimated worldwide iPhone sales of 39 million, calculated from Apple's iPhone revenue and average iPhone selling price for the quarter ending in March 2019.

iPhone sales have slowed down, and in January, the decline in sales over the holiday period led Apple to make the rare move of lowering its expected revenue guidance. Apple also saw a dip in revenue in the second fiscal quarter (first calendar quarter) of 2019, bringing in $58 billion, compared to $61.1 billion in the year-ago quarter.

Apple has never provided a specific breakdown of the number of active devices in the United States, but earlier this year, the company said there were 1.4 billion active devices around the world. 900 million of those devices are iPhones.

Tag: CIRP

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Survey Finds iPhone XR Remained Best-Selling iPhone Model Last Quarter in United States

iPhone XR remained the best-selling iPhone model in the United States in the first quarter of 2019, as it was in the fourth quarter of 2018, according to a survey conducted by research firm CIRP and provided to MacRumors.


The research firm found that the iPhone XR accounted for 38 percent of U.S. iPhone sales during the quarter, ahead of the iPhone XS and iPhone XS Max with a combined 21 percent of sales during the three-month period.

If accurate, the data is rather unsurprising, as the iPhone XR has the lowest price of the three new iPhones that Apple released in late 2018. The colorful handset starts at $749, compared to $999 for the iPhone XS and $1,099 for the iPhone XS Max, with many reviews labeling it the "best iPhone for the money."

Moreover, in January, Apple CEO Tim Cook confirmed that the iPhone XR was the most popular iPhone every day since it launched.


CIRP co-founder Josh Lowitz:
iPhone XR continues to dominate US iPhone sales. It remains the best-selling individual model again this quarter, after launch early in the December 2018 quarter. In the US, the newest iPhone models sold about as well as the newest models a year ago, at about 60% of total sales. Based on these trends, we estimate an Average Selling Price of around $800, a decrease from the previous quarter.
The usual caveats apply, including that Apple no longer discloses iPhone unit sales, nor has it ever provided a model-by-model breakdown of iPhone sales. CIRP bases its findings on a rather small survey of 500 customers.

Related Roundups: iPhone XS, iPhone XR
Tag: CIRP

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HomePod Struggling to Gain Market Share Alongside Cheaper Amazon Echo and Google Home Speakers

Apple's expensive HomePod speaker accounted for just six percent of the U.S. smart speaker installed base through the fourth quarter of 2018, according to research firm Consumer Intelligence Research Partners.


CIRP estimates that the U.S. installed base of smart speakers reached 66 million units last quarter, suggesting that HomePod sales in the country have totaled around 3.96 million units since the speaker became available to order in January 2018. Apple does not disclose exact HomePod sales figures.

By comparison, the Amazon Echo and Google Home accounted for a commanding 70 percent and 24 percent of the installed base respectively as of last quarter, with both products proving to be popular holiday gifts.


At $349, the HomePod is significantly more expensive than the Amazon Echo and Google Home. The small, entry-level Amazon Echo Dot and Google Home Mini models in particular were available for as low as $25 during the holiday season, while the HomePod is only available in one size.

"Amazon and Google both have broad model lineups, ranging from basic to high-end, with even more variants from Amazon. Apple of course has only its premium-priced HomePod, and likely won't gain significant share until it offers an entry-level product closer to Echo Dot and Home mini," said CIRP co-founder Josh Lowitz.

To improve sales, many resellers offered the HomePod for $249 during the holiday season. Even now, the speaker is available for $279.99 at Best Buy, a $70 discount compared to its price on Apple.com.

In fairness, the HomePod also launched two to three years after many of its competitors, and sales remain limited to the United States, United Kingdom, Australia, Canada, France, Germany, Spain, Mexico, China, and Hong Kong. But without a steeper price cut, the speaker faces an uphill battle.

In April 2018, well-connected analyst Ming-Chi Kuo said Apple was "mulling" a "low-cost version" of the HomePod, potentially due to shipments of the current version being "far below market expectations." A report out of China said the lower-cost HomePod could be priced between $150 and $200 in the United States.

It's unclear if Apple would be willing to release a HomePod speaker with inferior sound quality versus the current model. Last year, a Chinese report said the lower-priced HomePod could actually be a Siri-enabled Beats speaker.

CIRP bases its findings on its survey of 500 U.S. owners of the HomePod, Amazon Echo, and Google Home, surveyed from January 1-11, 2019, who owned one of those speakers as of December 31, 2018.

Related Roundup: HomePod
Tag: CIRP
Buyer's Guide: HomePod (Neutral)

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CIRP Says iOS Loyalty ‘Hit the Highest Levels We’ve Ever Measured’ Last Quarter

Nine out of every ten iPhone users who upgrade their smartphone will stick with the iPhone, a recent survey suggests.


Consumer Intelligence Research Partners surveyed 500 consumers in the U.S. who activated a new or used phone in the final three months of 2018 and found that 91 percent of iOS users upgraded to another iPhone. Android users were also loyal, with 92 percent of respondents upgrading to another Android smartphone.

CIRP said loyalty for both iOS and Android has steadily increased, reaching the highest levels it has ever measured last quarter.


"Loyalty hit the highest levels we've ever measured," said CIRP co-founder Mike Levin. "Learning a new operating system takes effort, so fewer and fewer customers have found the need to switch. This, coupled with the quality and reliability of new phones is likely contributing to the longer upgrade cycles we are witnessing."

Tag: CIRP

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HomePod Estimated to Have 3 Million Sales and 6% Market Share in United States

The installed base of smart speakers in the United States, including the Amazon Echo, Google Home, and HomePod, has reached a combined 50 million units, according to research firm Consumer Intelligence Research Partners.


CIRP estimates that, of that installed base, the HomePod has increased its market share to six percent as of the second quarter of 2018, ending June 30, implying that HomePod sales have now crossed three million in the United States.

By comparison, the Amazon Echo has 70 percent market share in the United States, with the Google Home at 24 percent, so the HomePod has significant ground to make up, which is to be expected since it only launched this past February, two to three years after its biggest competitors.

Even now, the HomePod is only available in the United States, United Kingdom, Australia, Canada, France, and Germany.


Josh Lowitz, Partner and Co-Founder of CIRP, suggested that it may be difficult for Apple to gain additional market share among smart speakers, unless it releases a more competitively priced model:
Apple introduced HomePod in the first quarter, and now has a small but meaningful share. It took a small share of the market from both Amazon and Google. Still, Amazon has a two-year head start, and Amazon and Google each have a low-priced device that accounts for at least half of unit sales, so it's not clear how much further Apple can establish itself in the market without a more competitive model.
Back in April, well-connected Apple analyst Ming-Chi Kuo said Apple was "mulling" a "low-cost version" of the HomePod, potentially due to shipments of the current $349 version potentially being "far below market expectations."

A report out of China said the lower-cost HomePod could be priced between $150 and $200, although it's unclear what tradeoffs would be made to achieve that price point. Most reviews agree the HomePod sounds great, but isn't so smart, so it's hard to envision that Apple would compromise on sound quality.

A few months ago, another Chinese report said the lower-priced HomePod could actually be a Siri-enabled Beats speaker.

Apple doesn't disclose HomePod sales, instead grouping it under its "Other Products" category in its earnings reports, alongside the Apple Watch, Apple TV, AirPods, Beats, iPod touch, and accessories. In May, research firm Strategy Analytics estimated HomePod shipments totaled 600,000 in the first quarter.

CIRP said its findings are based on its survey of 500 owners of the Amazon Echo, Google Home, or HomePod in the United States, who owned one of these devices as of June 30, 2018. The survey was conducted between July 1 and July 18.

Related Roundup: HomePod
Tag: CIRP
Buyer's Guide: HomePod (Buy Now)

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Apple’s iPhone 8 Plus Was the Top Selling iPhone in the U.S. During Q2 2018

Apple's iPhone 8 Plus was the number one selling iPhone in the United States during the second quarter of 2018 according to new data shared today by Consumer Intelligence Research Partners.

The iPhone 8, iPhone 8 Plus, and iPhone X accounted for 54 percent of US iPhone sales during the quarter, with the iPhone 8 making up 13 percent of sales, the iPhone 8 Plus making up 24 percent of sales, and the iPhone X making up 17 percent of sales.


Older iPhones continued to be popular as well, with the iPhone 7, 7 Plus, SE, 6s Plus and 6s making up 46 percent of sales. Apple's Q2 2018 sales are a deviation from its Q2 2017 sales, where the iPhone 7 and 7 Plus, the flagship phones at that time, made up more than 80 percent of sales.
In what is usually a quieter quarter for iPhone sales, the model breakdown is interesting, as older models persisted in popularity," said Josh Lowitz, CIRP Partner and Co-Founder. "The latest iPhone 8, 8 Plus, and X models accounted for a little more than half of sales, yet last year at this time the then-latest iPhone 7 and 7 Plus accounted for over 80%. And, the iPhone 6S, 6S Plus, and SE grabbed 20% in the past quarter, virtually the same as in the June 2017 quarter, though at lower price points. So, it looks like two-year old legacy iPhones have squeezed the newer models. Still, because Apple increased base storage and boosted prices, we expect Average Selling Price to increase nicely over the June 2017 quarter."
Combined, the iPhone 8 and iPhone 8 Plus made up 37 percent of purchases, far exceeding purchases of the iPhone X, according to CIRP's data.

This is likely attributable to the high price of the iPhone X, with pricing that starts at $999 vs. the iPhone 8's $699 starting price. Given the popularity of the two lower-cost devices, Apple plans to continue offering consumers an affordable option in 2018 with the 6.1-inch LCD iPhone that rumors suggest will be sold alongside more expensive 5.8 and 6.5-inch OLED models.

As for iPads, the low-cost iPad continues to be the best selling tablet, with CIRP lumping the 5th and 6th-generation models together. 31 percent of customers bought a low-cost iPad during the quarter, but the iPad Pro was also popular with a combined 40 percent of sales for the 10.5 and 12.9-inch models.


While CIRP's data can provide an interesting look at the iPhones customers in the United States are choosing to purchase, it's worth keeping in mind that CIRP's numbers are aggregated from surveys that encompass just 500 customers who purchased an iPhone, iPad, or Mac during the second quarter of 2018, which spans from April to June.

Tag: CIRP

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Android Switchers Represent 15-20% of iPhone Buyers, Tend to Opt for ‘Plus’ Models

Most recent Android owners who switch to the iPhone ecosystem tend to opt for the iPhone 8 and iPhone 8 Plus, according to a new report sent to MacRumors today by Consumer Intelligence Research Partners. The data was gathered during the fiscal quarter that ended March 31, 2018 and is based on a survey of 2,000 U.S. Apple customers who purchased an iPhone during that time.


In a given quarter, CIRP estimates that between 15 and 20 percent of iPhone buyers are switching over from the Android operating system. In terms of popularity, these switchers are opting for the iPhone 8 and 8 Plus (40 percent of those moving from Android to iOS), and to a lesser extent the iPhone 7/7 Plus (about 25 percent) and 6s/6s Plus (about 12 percent).

Android users switching to iOS also tend to buy a "Plus" model iPhone more than iPhone owners looking for a new device. In total, 39 percent of Android switchers purchased a Plus model, compared to 29 percent of iPhone users buying another iPhone. "With Android manufacturers offering larger form factors for a longer time, it appears that Android owners appreciate iPhones with larger screens, as well," explained CIRP Partner and Co-Founder Mike Levin.


For older models, more former Android owners are buying the 7, 6s, and iPhone SE models than those users buying an iPhone who already previously owned an iPhone. This makes sense, as current iPhone owners are likely moving on to the latest models, while Android switchers are more content with entering Apple's ecosystem with a slightly older model.
“In marketing iPhones, Apple attempts to persuade current users of Google’s Android operating system to switch to its iOS operating system,” said Josh Lowitz, CIRP Partner and Co-Founder.

“Apple has had varying success, with seasonal variation in the percentage of buyers that are making the switch. We analyzed how Android owners that switch to Apple iPhones differ from repeat iPhone buyers. The former Android users gravitate to the lowest-priced iPhone models, which makes sense to us, with Android phones offering a wide range of models, many at relatively low-price points. And since everything on an iPhone is new to them, there is less value in purchasing the latest flagship model with the most advanced features.”
For the iPhone SE, Android switchers purchased the low-cost smartphone at twice the rate as iPhone owners during the six months ending in March 2018, proving the ongoing entry-level popularity of the small device. On the opposite end of the spectrum, Android switchers purchased the iPhone X (currently the most expensive iPhone) at half the rate as iPhone owners.

While today's report focuses on switching operating systems, CIRP's last survey looked at users who stick with an OS and discovered that Android had a 91 percent loyalty rate in 2017, compared to 86 percent for iOS. This meant that for those users surveyed, Android customers were more loyal to the Android operating system than iOS users were to the iOS operating system.

In April, Apple encouraged Android owners to switch to iPhone with a set of new ads in its "Life's easier on iPhone" series. The videos focused on iPhone features like the App Store, Portrait Mode, and Portrait Lighting, and the company linked back to its "Switch" website that's designed for customers who use an Android device or other smartphone and are thinking of switching to an iPhone.

Tag: CIRP

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