Carrier Protection Plans for iPhone, iPad, and Apple Watch Now Offer Same Perks as AppleCare+ in Canada

Canadian residents who purchase third-party protection plans for an iPhone, iPad, or Apple Watch can now access service and support directly from Apple, with equivalent coverage as AppleCare+ customers, according to an internal document published by Apple today and obtained by MacRumors.


If a customer purchases a protection plan for her iPhone from a carrier like Bell or Rogers, for example, she can now book an appointment with an Apple Store or Apple Authorized Service Provider in Canada and receive the same services as AppleCare+, including up to two incidents of accidental damage coverage.

Apple advises technicians to service customers with an eligible third-party protection plan "in the same manner you do today for AppleCare+" and to "address their issue in the same great way you take care of all our customers."

Theft, loss, and any accidental damage incidents after the first two will remain handled by carriers and their insurance providers, wrote Apple.

A few U.S. carriers already offer this, including T-Mobile.

AppleCare services for third-party protection plans in Canada are supported by Brightstar.

To schedule an appointment with an Apple Store or Apple Authorized Service Provider in Canada, head to the Get Support page on Apple's website.


This article, "Carrier Protection Plans for iPhone, iPad, and Apple Watch Now Offer Same Perks as AppleCare+ in Canada" first appeared on MacRumors.com

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AppleCare+ for Mac Expands to Spain, Singapore, Thailand, and Greater China

AppleCare+ for Mac availability has expanded to Spain, Singapore, Thailand, China, Taiwan, Hong Kong, and Macau as of this week.


AppleCare+ extends the warranty period of a Mac by an additional three years from the AppleCare+ purchase date, and adds up to two incidents of accidental damage coverage, each subject to a service fee that varies by model. AppleCare+ is available for every Mac that Apple sells - prices vary.

Until now, only the basic AppleCare Protection Plan was available for the Mac in these regions, which provided 24/7 priority access to Apple support advisors via online chat or phone, but did not include accidental damage coverage.

Without AppleCare, most Apple products have a limited one-year warranty and an initial 90 days of complimentary support.

AppleCare+ for Mac expanded to Canada, Mexico, Austria, France, Germany, Ireland, Italy, the Netherlands, Saudi Arabia, Sweden, Switzerland, the United Arab Emirates, and the United Kingdom in October 2018. It is also available in the United States, Australia, New Zealand, and Japan.


This article, "AppleCare+ for Mac Expands to Spain, Singapore, Thailand, and Greater China" first appeared on MacRumors.com

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Apple Pencil Now Eligible for AppleCare+ Even Without Being Purchased Alongside an iPad

Effective today, the Apple Pencil no longer needs to be purchased at the same time as an iPad to be eligible for AppleCare+ coverage, according to an announcement shared with Apple Stores and Apple Authorized Service Providers today.


This means that if a customer has AppleCare+ for iPad, coverage now extends to any first-generation or second-generation Apple Pencil the person may own even if purchased separately. AppleCare+ for iPad covers up to two incidents of accidental damage to the Apple Pencil, each subject to a fee of $29 plus tax.

AppleCare+ covers both the iPad and Apple Pencil for two years from the date the plan is purchased. AppleCare+ must be added within 60 days of purchasing an iPad, but when the Apple Pencil was purchased does not appear to matter.

The news coincides with the launch of new iPad Air and iPad mini models. AppleCare+ is $69 for both devices.


This article, "Apple Pencil Now Eligible for AppleCare+ Even Without Being Purchased Alongside an iPad" first appeared on MacRumors.com

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AppleCare+ for New iPad Air Costs $69, Same Price as 9.7-Inch iPad and iPad Mini

Despite starting at a higher price of $499, the new 10.5-inch iPad Air released today qualifies for the same $69 tier of AppleCare+ as 9.7-inch iPad and iPad mini models. AppleCare+ for the latest iPad Pro models remains $129.


AppleCare+ is an optional warranty plan that extends the iPad Air's warranty period to two years from the original purchase date of the device, and adds up to two incidents of accidental damage coverage, each subject to a service fee of $49 plus applicable taxes in the United States. Prices vary elsewhere.

The plan also covers accidental damage to the Apple Pencil for up to two years with a $29 fee plus tax per incident.

AppleCare+ provides 24/7 priority access to support advisors via online chat or phone for up to two years after the iPad Air's original purchase date. Without the plan, iPad Air owners are covered by Apple's limited one-year warranty and an initial 90 days of complimentary telephone support.

AppleCare+ for the new iPad Air can also be financed with monthly payments of $3.49 for up to 24 months.

Apple will charge a fee of $249 for accidental damage to the new iPad Air without AppleCare+, so as with most forms of insurance, the plan can pay for itself if ever used. AppleCare+ must be added within 60 days of purchasing a device.


This article, "AppleCare+ for New iPad Air Costs $69, Same Price as 9.7-Inch iPad and iPad Mini" first appeared on MacRumors.com

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AppleCare+ for Mac With Accidental Damage Coverage Expands to Canada, Mexico, and Europe

AppleCare+ for Mac with accidental damage coverage is now available in Canada, Mexico, and many countries across Europe and the Middle East, including Austria, France, Germany, Ireland, Italy, the Netherlands, Saudi Arabia, Sweden, Switzerland, the United Arab Emirates, and the United Kingdom.


AppleCare+ for Mac was previously limited to the United States, Australia and New Zealand, and Japan, but its availability expanded to the aforementioned countries following the conclusion of Apple's special event in Brooklyn on Tuesday.

AppleCare+ provides up to three years of hardware coverage and tech support for an eligible Mac, effective on the purchase date of the plan. This includes up to two incidents of accidental damage, each subject to a service fee that varies based on damage to the screen, external enclosure, or other components.

In the UK, for example, the per-incident fees are £79 for screen or external enclosure damage, and £229 for other damage.

The accidental damage fees are in addition to the cost of the AppleCare+ for Mac plan itself, which varies. The plan is available for the MacBook, MacBook Air, 13-inch and 15-inch MacBook Pro, iMac, iMac Pro, Mac Pro, and Mac mini.

AppleCare+ for Mac benefits are in addition to any legal rights provided by consumer law in the aforementioned countries.

AppleCare+ can be purchased alongside a new Mac on Apple's website, at Apple retail stores where available, and at select Apple Authorized Resellers or Apple Authorized Service Providers. It can also be added within 60 days of a Mac's purchase date, pending an inspection or diagnostic test.

In these countries, AppleCare+ for Mac replaces the basic AppleCare Protection Plan for Mac, which didn't include accidental damage coverage. Apple continues to offer the AppleCare Protection Plan for Mac in certain countries, such as Spain, Finland, Norway, Poland, Taiwan, Singapore, and Brazil.


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iPhone XR Repair Fees Without AppleCare+: $199 for Screen Damage, $399 for Other Damage

Apple has detailed out-of-warranty repair fees for the iPhone XR ahead of the smartphone's launch on Friday.


In the United States, Apple will charge $199 to repair a damaged iPhone XR screen and $399 to repair other damage to the device, unless it is a manufacturing defect covered by Apple's standard one-year limited warranty. Prices vary in the United Kingdom, Canada, Australia, and other countries.

These prices do not apply to customers who purchase AppleCare+ for the iPhone XR, starting at $149 in full or $7.99 per month.

AppleCare+ is an optional warranty plan that extends an iPhone's warranty coverage to two years from the purchase date of the plan. AppleCare+ adds up to two incidents of accidental damage coverage, each subject to a lower service fee of $29 for screen repairs and $99 for any other damage.

As with any form of insurance, AppleCare+ provides peace of mind, but only yields savings in the event it is used.

If the screen cracks on an iPhone XR, for example, the repair fee with AppleCare+ is up to $178, savings of at least $21. If the back glass shatters, the repair fee with AppleCare+ is up to $248, savings of at least $151. Those prices are based on the full $149 cost of AppleCare+ for iPhone XR plus deductibles.

If a customer pays for AppleCare+ in monthly instalments, there is the potential for even more savings versus the out-of-warranty fees.

iPhone XR pre-orders began last Friday in over 50 countries. The first deliveries to customers and in-store availability will begin Friday, October 26. The colorful device starts at $749 in the United States.

Related Roundup: iPhone XR
Buyer's Guide: iPhone XR (Buy Now)

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AppleCare+ Price Reduced to $69 for 9.7-Inch iPad and iPad Mini Models

Apple today reduced the price of AppleCare+ for 9.7-inch iPad and iPad mini models to $69 in the United States, down from $99.


AppleCare+ was previously $99 for any iPad, but that price now applies to iPad Pro models only. The lower $69 price for the iPad and iPad mini has been offered by select Best Buy stores for the past several months.

AppleCare+ is an optional warranty plan that extends an iPad's or iPad mini's warranty period to two years from the original purchase date of the device, and adds up to two incidents of accidental damage coverage, each subject to a service fee of $49 plus applicable taxes in the United States.

AppleCare+ for iPad also provides 24/7 priority access to support advisors via online chat or phone for up to two years after the device's original purchase date. Without the plan, iPad owners are covered by Apple's limited one-year warranty and an initial 90 days of complimentary telephone support.

Apple charges out-of-warranty repair fees of $299 for the iPad mini 3 and iPad mini 4 and $249 for most 9.7-inch iPad models, including the sixth-generation model introduced at its education event today. By comparison, the upfront cost of AppleCare+ for iPad plus one incidental fee is $118, so the warranty can pay for itself.

AppleCare+ pricing for 9.7-inch iPad and iPad mini models has also been reduced in other countries, including Australia, Canada, Singapore, and the United Kingdom. Prices vary based on local currencies.

(Thanks, Christian!)

Related Roundups: iPad mini 4 (2015), iPad

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Apple to Charge $279 to Repair or Replace a Damaged HomePod Without AppleCare+

Apple today updated its HomePod support website with out-of-warranty service pricing for the speaker, which is arriving to customers in the United States, United Kingdom, and Australia starting today.


HomePod owners who do not purchase AppleCare+ will pay $279 in the United States, £268.44 in the United Kingdom, and $399 in Australia for Apple to repair or replace a HomePod with any damage, unless the issue is the result of a manufacturing defect covered by Apple's limited one-year warranty.

HomePod service can be obtained with an appointment at an Apple Store or an Apple Authorized Service Provider. Apple also offers to send customers a box to ship their HomePod to its repair center for an additional fee of $19.95, £13.44, and $29.95 in the United States, United Kingdom, and Australia respectively.

HomePod costs $349 in the United States, £319 in the United Kingdom, and $499 in Australia, so Apple's replacement fee is cheaper than buying a brand new one, but a lot more expensive compared to AppleCare+ fees.

AppleCare+ extends a HomePod's hardware coverage to two years from its original purchase date, and adds up to two incidents of accidental damage coverage, each subject to a service fee of $39 in the United States, £29 in the United Kingdom, and $55 in Australia, plus the upfront cost of the plan.

Is it worth it to buy AppleCare+ for HomePod?


We've put together a chart to compare the potential costs of replacing a damaged HomePod with and without AppleCare+ in each country:


AppleCare+ for HomePod: United States / United Kingdom / Australia

Since the HomePod is more of a stationary product placed on a desk or kitchen countertop, many customers may opt against purchasing AppleCare+ for the speaker. But if you are worried about dropping it, or it getting splashed in the kitchen, then it may be worth considering the plan for its potential savings.

Related Roundup: HomePod
Buyer's Guide: HomePod (Buy Now)

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AppleCare+ for Mac Now Available in Australia and New Zealand

AppleCare+ for Mac, previously limited to the United States and Japan, is available to purchase in Australia and New Zealand starting today.


AppleCare+ extends a Mac's in-warranty hardware coverage to up to three years from its original purchase date, and adds up to two incidents of accidental damage coverage, each subject to a service fee of AU$149 or NZ$169 for screen or external enclosure damage, or AU$429 or NZ$499 for any other damage.

AppleCare+ for Mac also includes 24/7 priority access to software support by chat or phone. It replaces the AppleCare Protection Plan for Mac, which was essentially the same as AppleCare+, but didn't include accidental damage coverage like Apple has long offered for devices such as the iPhone and iPad.

The plan itself also has an upfront cost, which varies based on the type of Mac:

Australia
  • Mac mini: $119
  • iMac and iMac Pro: $199
  • 12-inch MacBook: $299
  • MacBook Air: $299
  • Mac Pro: $299
  • 13-inch MacBook Pro: $329
  • 15-inch MacBook Pro: $449
New Zealand
  • Mac mini: $149
  • iMac and iMac Pro: $249
  • 12-inch MacBook: $349
  • MacBook Air: $349
  • Mac Pro: $349
  • 13-inch MacBook Pro: $379
  • 15-inch MacBook Pro: $539
AppleCare+ for Mac benefits are in addition to any legal rights provided by consumer law in Australia and New Zealand.

Apple offers warranty coverage on most Mac parts for up to 24 months after its limited one-year warranty period, under consumer law in each country, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers and obtained by MacRumors last month.

AppleCare+ can be purchased alongside a new Mac on Apple's website in Australia and New Zealand, at Apple retail stores in Australia, and at select Apple Authorized Resellers or Service Providers. It can also be added within 60 days of a Mac's purchase date, pending an inspection or diagnostic test.

Customers with a Mac purchased between December 1, 2017 and January 30, 2018 must contact Apple Support to purchase AppleCare+ for Mac, according to an internal memo distributed by Apple today and obtained by MacRumors.


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AppleCare+ for iMac Pro Costs $169, Same Price as Regular iMacs

Apple today released the iMac Pro, its all-new powerful desktop workstation aimed at professional users with demanding workflows.


While the iMac Pro starts at $4,999 for the base model, and costs up to $13,199 for a maxed-out, 18-core configuration, fortunately the price of AppleCare+ for iMac Pro isn't any more expensive than for a regular iMac.

AppleCare+ for iMac Pro can be purchased for $169 in the United States, which is the same price Apple charges for its 21.5-inch and 27-inch 4K and 5K iMac models. We've confirmed this is the price shown during checkout.

AppleCare+ extends an iMac Pro's warranty coverage to three years from its original purchase date and provides up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for any other type of damage.

iMac Pros are also covered by Apple's standard one-year limited warranty and 90 days of complimentary technical support by phone.

Related Roundup: iMac Pro
Buyer's Guide: iMac Pro (Caution)

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