Apple Support App Gains New Search Tab to Make Finding Articles Easier

Apple today updated its Apple Support app to overhaul the design of the bottom navigation bar with the aim of improving search.

In place of the former Account tab that was at the bottom, there's a new "Search" tab that's designed to let you quickly and easily find articles in the Apple Support database.

Before the update on left, after the update on right, with new search page on far right

With the removal of the Account tab, you can now access your account details by tapping your user icon on the main "Discover" screen. This section houses all of the information that used to be accessible via the separate Account tab.

Most users likely don't need super quick access to the Account options in the Support app, making the search change much more useful to those looking for help on Apple products.

The Apple Support app can be downloaded from the App Store for free. [Direct Link]


This article, "Apple Support App Gains New Search Tab to Make Finding Articles Easier" first appeared on MacRumors.com

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Apple Support App Gains Easier Access to AppleCare+, Streamlined Process for Resetting Apple ID

Apple today updated its Apple Support app for iOS devices to add new features that include easier access to AppleCare+ and a better way to reset your Apple ID password.

According to the update's release notes, it's easier to add AppleCare+ coverage to your eligible devices using the Apple Support app. AppleCare+ provides extra coverage and replacement for accidental damage on iOS, Apple Watch, Mac, HomePod, and more.

Today's update also introduces a streamlined process for resetting your Apple ID password quickly and securely, and it offers up a number of unspecified bug and performance enhancements.

The Apple Support app can be downloaded from the App Store for free. [Direct Link]


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Apple Support App Expands to 20 New Countries and Regions

Apple's Support app for iOS devices, which is designed to allow you to get help with your Apple products, today expanded to more than 20 new countries and regions, making the app more widely available around the world.

Several new languages have been added to the Support app as well, including Czech, Danish, Finnish, Hungarian, Indonesian, Norwegian, Polish, Portuguese, and Russian.

Apple also now allows you to get help from the Support app in your preferred language regardless of where you are located.

For those unfamiliar with the Apple Support app, it provides access to support documents through a Discover section along with options to get help from Apple's support team for all of your linked devices.

The Support App can be downloaded from the App Store for free. [Direct Link]


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Apple Support App Updated With Redesigned Interface and New Discover Section

Apple today updated its official Apple Support app to introduce an overhauled interface and a new "Discover" tab for learning about new features in the products you own.

The new Apple Support interface features a cleaner look with more white space and a universal search bar at the top of the "Get Support" section for locating articles more quickly.


When selecting a product to get help, the app is better organized into different topics, with support articles separated into "Popular Topics" and "More Topics." More recommended articles are also offered up during the support process, making it simpler to find help.

A new navigation bar at the bottom of the app is separated into "Discover," "Get Support," and "Account." Aside from Discover, these features were previously available, but were organized differently.

The new Discover tab is the biggest addition to the Support app. It's designed to surface tutorial articles that are specific to the device you own. On an iPhone 7 Plus, for example, the Discover section offers up articles like using the Files app, capturing Live Photos, and using Messages.

There's also a "Collections" feature that has sections like Welcome to iOS 11, Get to know your iPhone, Get the most from your iPad Pro, Apple Watch Workout, and more.

The new Support app is available starting today, with the update available in the iOS App Store for free. [Direct Link]


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Apple Support YouTube Channel Launches With Videos Featuring iOS Tips and Tricks

Apple has launched an official Apple Support YouTube channel, uploading a series of videos that cover assorted iOS tips and tricks to help out customers new to iPhone and iPad.


First noted on Reddit, the Apple Support YouTube channel was registered on October 5, but had remained dormant until yesterday when the channel was quietly populated with its first 10 short how-to videos, which are between one and two minutes in length.

The videos offer quick-fire iOS tips such as "How to send and save GIFs on your iPhone", "How to change the wallpaper on your iPhone or iPad", and "How to delete call history on your iPhone".

Apple Support video "How to print from your iPhone or iPad"

The support channel joins Apple's existing official YouTube channel, and complements the official Apple Support Twitter account, created in March 2016, as well as the Apple Support iOS app, released in November 2016, and the main Apple Support website.

The Apple Support YouTube channel can be found here. And don't forget, you can also subscribe to the official MacRumors YouTube channel here.


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